The start
It began with systems
I started in higher education IT as a systems administrator and grew into a technical systems manager. I led the technology behind student affairs, including the point-of-sale systems for dining services, with teams supporting 12,000+ students living on campus. That is where I learned that people using technology do not care how it works. They care that it does.
Scale
Delivery at scale
I moved into a Fortune 25 health services company, first as a consultant, then as an architect and product owner. The problem was wait time: teams stalled on each other and on production data. I led the move to service virtualization and modern CI/CD for about 5,000 engineers, then the enterprise DevOps program for 7,000+, including roughly 3,000 more who joined through an acquisition. I learned to treat delivery speed as a business problem.
The platform years
Building the organization behind the platform
At a Fortune 500 industrial distributor I built and led a 135-person platform and enablement organization. We ran platforms as products, with roadmaps, named customers, and a technical product management function I started from zero. We cut cloud spend 30-35%, moved delivery to elite performance, and rolled AI out to 800+ engineers for a 10%+ productivity gain. I am proudest that the organization went from 80% consultants to 80% employees, with the highest internal promotion rate in the company.
Advising
Technology for a $550M business
In parallel, I served as the technology lead for a $550M distribution subsidiary. The first win was not a system. It was fixing a process that cost the sales team an estimated 8,000 hours a year, so the automation that followed had something solid to build on. I left a roadmap and an operating model the team now runs on its own.
Beyond work
Flying
I am a licensed private pilot with 80+ hours, which taught me that good judgment is mostly preparation.
Giving back
Public Invention
I help Public Invention, a 501(c)(3) that builds open-source humanitarian inventions, get those inventions adopted by the people they are meant for. An invention that never reaches its users has not done its job.
Education
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BS, Computer Science
University of Connecticut
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MBA, Operations & Information Management
University of Connecticut, School of Business
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Advanced Business Certificate, Project Management
University of Connecticut
If this sounds like the leader you need, book an intro call or find me on LinkedIn.